Strengthening Administrative Services and Community Participation Through a Student Internship Programme at the Masangan Village Office, Bangil Sub-district, Pasuruan Regency

Abstract

The student internship programme is one of the ways in which the Tri Dharma of Higher Education is put into practice, aiming to enhance students’ skills through hands-on experience in a work environment whilst contributing to the community. This internship took place at the Masangan Village Office, Bangil Sub-district, Pasuruan Regency, for one month, from 3 December to 31 December 2025. The objectives of this activity are to help improve the effectiveness of village administrative services, support social community activities, and provide students with practical experience in understanding village governance. The methods used in this activity include observation, active participation, assistance with administrative services, documentation, and involvement in various village programmes. The results of the activity demonstrated that the students were able to assist with correspondence processes, document archiving, social assistance data collection, document digitisation, Posyandu activities, and various other governmental and community activities. This activity has a positive impact on improving the efficiency of village administrative services whilst enhancing students’ skills in administration, communication, teamwork, and public service. The internship programme also strengthens the relationship between the university and the village government in an effort to improve the quality of service to the community.)